Some of our products require assembly, while others arrive fully assembled. We use multiple of suppliers. where white glove service is offered this will be offered at checkout as an option. This will, however, be offered at an extra cost which will be displayed at checkout. Please note, the disposal of packaging will be the customers responsibility, unless stated otherwise.

Once your order has been shipped, you will receive an email with a tracking number and instructions on how to monitor the delivery status of your purchase. If you do not receive this email within 5 hours, please contact head over to our “contact us” page and get in touch.

We offer a hassle-free return policy for most items within 14 days of receiving your order. To initiate a return, please contact our customer service team for assistance and further instructions. To open our full Delivery and Returns Policy in a new window please click here.

No, we do not currently provide international shipping to countries outside of the United Kingdom and Ireland. Shipping costs and delivery times may vary depending on your location. To open our full Delivery and Returns Policy in a new window please click here.

You can reach us via email on our “contact us” page , by phone at (0) 333 880 6927 or through our contact form. You can find all our contact details here.

If you need to modify or cancel your order, please contact us as soon as possible. We will do our best to accommodate your request but changes are not guaranteed. If your order has already been dispatched, additional charges may apply. To see our full Refund & Returns policy head over to our “Return & Refund Policy” page.

Yes, many of our products come with manufacturer warranties. For specific warranty information, please refer to the product details or contact our customer service team. You can find all our contact details here

If your order arrives damaged, please contact us immediately within 48 Hours of receiving you’re order with at least 2 clear photos of the damage. We will work with you to resolve the issue as quickly as possible, including arranging a replacement or refund. 

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We work with several suppliers whose delivery times and options vary. Full delivery details and delivery cost will be displayed at checkout.